Monday 21 September 2009

The wait for the end... Part 3

The pre-monsoon showers had just begun in Mumbai. The city was bustling with even more energy. Men went to work early to avoid the rains and the subsequent traffic commotion. House wives made desperate attempts to dry off clothes. Children didn't spare a single puddle; they jumped into them and brought them to life. Life seemed to be faster to anyone who looked at the city from outside.

But the rains didn't seem to agree with Neeti. She made all possible attempts to avoid getting wet. Unfortunately, all the tactics she used went in vain. The rain poured down when she left for office and back for home. She had no respite. She despised travelling to her office, especially during this season.

"Ramu I hate rains" One day, she suddenly proclaimed. The lull in the office was broken and people gazed at her like she had declared that she was going to change her citizenship.

"Aiyo Neeti Amma, rains are good. They help the environment, clean the city. They are our farmers' best friends." Ramaswamy made a futile attempt to convince her. He wanted to cheer her up. After all, he had noticed that since past 15-20 days Neeti received a phone call and ultimately landed up crying. The rains only added to her misery. He sometimes let her mock his accent. In fact, on rare occasions, he even mocked himself. Neeti laughed but he knew it was ineffectual.

"OK Ramu, I'm leaving. Have to cover the Mumbaikar's shopping spree during monsoon. I wish they wouldn't shop, at least during heavy downpours. Like that I wouldn't have to cover them." And she laughed, really loud. She bid a bye to Ramaswamy and hopped her way down the stairs.

She helped her camera catch glimpses of people in Bandra, Dadar, Churchgate shopping away to glory. The rain never seemed to exist to them. A group of young women in saris, presumably newly married , came out of the BSNL office. They bobbed about the stairways, chattering and laughing, unaware of the fact that Neeti was stealthily clicking their pictures.

Around 6 pm, Neeti reached the Marine Lines. There was no rain now. And the sky had turned slightly red. She clicked a few pictures of the setting sun and the sky. She was very tired and decided to spend some time alone there, watching the waves hit the shore. Within no time, her cell rang. She saw the number and recognised it.

"Hmmm. Hi, how are you?" said Neeti without even listening to the caller.

"Neeti, my love. Yaar I'm very busy. You should understand. There is no need to be irritated. Whenever possible I call you. What else do you expect?"

"I don't know what to say to you. I fail in the every attempt I make you know. I am fed up."

"Why are you always cribbing like this? Is there nothing better you can do? Yaar my job is not as simple as yours. All you do is click pictures here and there. You have your freedom. As for me, I have to meet targets. Set examples to my sub-ordinates. Make reports. Present quarterly reports. It gets on my nerves sometimes"

"Hmmm. Anyways. Have you called for anything in specific?"

"Well yes! I need a favor yaar. I won't be able to meet you tomorrow and all I want you to do is understand. Please Neetu bacha."

By now, Neeti choked. She was swallowing her tears. All she could utter was "OK".

"Oh you know you're my darling. Thanks girl. You're an angel!" The line cut without any goodbyes.

Neeti remained still. Her face did not twitch. But her tears gushed down. She didn't put an effort to wipe her face. She was still motionless.

From no where, she found a hand on her shoulder. She turned back to see an elderly woman.
The woman smiled and sat next to Neeti. Neeti suddenly felt quite awkward and hurriedly wiped her face. The woman didn't speak a word. Neeti made a feeble try to convince her that everything was alright.

"Aunty its’ all ok. Situation under control!" Neeti laughed.

The two of them saw the Arabian Sea engulf the Sun. After a few minutes, Neeti stood up to go back home. She picked her things, put her camera back and began to walk.

After two steps, she turned back and said, "Thank you Aunty. I felt nice. Goodnight."

The woman smiled brightly and said "God bless you. Goodnight."

By the time Neeti reached home, she was drenched. Her shoes were soiled. She quickly cleaned up and prepared a soup. The cell phone rang.

"Hello Madam I'm calling from TTFC bank. We're offering you a loan for ..." The female voice was a typical one. She spoke endlessly.

"Well my dear, I'm ready to take your loan but you will have to come and cook for me. Chalega?" Bang! Neeti laughed. The phone rang again.

"Neeti! Kaise ho aap? Lagta hain hume koi bhool gaya."

"Kashif! Oh my God! Its' you. Wow. Pata hain main aaj kaafi akela feel kar rahi thi. Aaj ka din acha nahin tha. Matlab acha tha but acha nahin bhi tha."

"Neeti aap ko coffee ki sakt zarurath hain." Kashif spared no moment. He laughed.

"Chance pe dance." Neeti laughed. "Chalo aa jao Bandra."

"Main wahin hun. Aap ke ghar ke neeche. Aao jao aap jaldi se."

"Yaar you are tho too good... Ek dum TGV ki tarah."

"TGV? Acha woh!!! Haan haan. Sahi. Abh please neeche aa jao."

"Pehle admit karo ki aap ko TGV nahin samjha."

"Ji?"

"Haan meko pata hain. Chalo bolo."

"Aree magar... OK tik hain... Nahin samjha."

"Coming!"

Neeti quickly rushed down. Kashif saw her and his mouth opened doors to at least a million flies. Neeti was uber casually dressed in blue pyjamas and an over-sized T-shirt. She looked stunning. No kohl. No lip balm. Nothing. She was in her natural form. Kashif saw that she had a few dark-circles. But that only added to her light skin tone. Her hair was left untied, probably even uncombed, and blew with the wind as she hopped towards his car.

"Sorry Kashif, meko firse change karne ka mann nahin kiya so..."

"Ya Khuda! Itni khoobsurati kaise sochi tune... Tayar ho ke aaye tho janab hum katle-aam ho jaate."

Neeti smiled. She sat in the car and again smiled at Kashif.

Kashif wished to run away from the female at once. He wished he would have never called her in the first place. He drove like he was in a trance. The woman next to him was the most beautiful creation, he felt, of the Almighty. Every single opportunity he got, he tried looking at her from the corner of his eye.

After a long drive, they pulled over at a coffee shop. Neeti ordered for a cappuccino and Kashif decided to sip on tea. They spoke very little. He noticed that Neeti was not jabbering today. They spoke mostly about platonic stuff. Kashif found it difficult to catch up with her. He listened more.

And then suddenly.
"Meko koi acha lagta hain. But shayad usse main abh pasand nahin. Hum dono 3 saal pehle mile." Neeti looked down. Her lips couldn't decide whether to smile or not.

"Mujhe aise laga tha."

"Fir bhi?"

"Aap mujhe achi lagti hain."

That justification seemed enough, although it was very contradictory.

"Magar..." They both fell silent.

Neeti looked outside the window and saw the distant sea. The waves hit the bottom harshly. The sea was rough.

"Neeti aap dono ke beech kya problem hua"

"Uske paas mere liye time nahin hain. Woh todna chahta hain. Main jodne ki koshish kar rahi hun. But nothing seems to work. Hum dikhava karte hain. Woh mujhe phone kare tho ehsaan jatata hain. Main baat karun tho woh phone rakhne ki jaldi mein rehta hain."

"Neeti kuch cheezein Khuda pe chod deni chahiye. Woh jo sab se acha hain, wahi karega."

"Hmmm. But fir bhi main koshish karungi..."

"Kab tak?"

Neeti looked at him with wide eyes and realised she had no answer. There was silence. Only the sound of the distant waves.

She turned to look back at the sea. The waves seemed to be whispering something.

Kashif kept looking at her. He didn't know what next was in store. All he knew was that he was head over heels.

He was in love...

Thursday 10 September 2009

Tester’s day – 9th September 2009

The sale of the much-awaited CAT vouchers began yesterday. Scores of CAT-aspirants rushed to various branches of the Axis bank. I received several ‘pings’ on my chat box enquiring if I had got my copy. Some of my friends have even completed filling in the forms. So much of discussion about the time-slot! The way people reacted was too-much-to-handle. Finally to save myself from the agony, I had to log off from all the chat sessions I was online on.

Yes! I have still not bought my CAT voucher. And I don’t intend buying one till the end of this week. Its’ not a superstition I am nurturing. Neither is it my laid back attitude. This exam is as important to me, since I have a lot at stake this time. It’s a big risk I have taken. I am happy about it but nervous at the same time.

For 3 years now, I have been working in a QA (Quality assurance) and QC (Quality Control) domain. I loved my work, and I don’t mean job. I mean my work. The kind of tasks I took up and the way I delivered results. To be true, I was a passionate workaholic. And that is how I like things to be! I can shamelessly admit this. I worked so much that I didn’t even realize when my personal life went numb.

But recently, about 2 months back, I gave a microscopic look to my life. I realized that I had really lost on my tact to converse with people from the non IT-fraternity. Not that I bored them with any geeky stuff. But I didn’t have anything ELSE to talk about. All I could keep bragging was about work, work and more work. Also, I realized that I had turned a deaf ear to the company’s policies, salary concerns etc.

Finally enlightenment struck and I decided to quit. My curricula vitae, even after 3 years of experience, were a modest one. I had gained a lot of knowledge over the years but that which could not be used outside my company’s bounds. In short, NO SKILL SET/ EXPERTISE. No Java, Perl, UNIX, etc. Those technologies, that other companies bid for.

If put in the words of ‘Pursuit of Happyness’, “This part of my life is called Pitying”. All I did was brood and brood. I sulked about everything. I even had those bouts of crying. I wallowed for long periods especially during the weekends.

Then one day I rushed to my manager and told him that I wanted to quit my job. He asked me the reasons. I told him the truth. About all that I felt which includes company policies, peanut-salary. He in turn, spoke to his manager. A meeting was scheduled. Both, my manager and my super manager, yet another manager and me were in a conference room. The meet went on for an hour. I came out with a decision to re-consider my resignation. I went home that day and felt quite agitated. I spoke to my parents. My sister. My friends. No respite still.

One week later I finally put down my papers. I decided to answer CAT 2009. The spice here is that CAT was declared to go paper free, that is, online. COMPUTERIZATION! This would be my 4th attempt. By this time, I was convinced that my work, the kind of testing I did, wasn’t viable.

I started following CAT and related news. Yesterday after CAT forms sale began people posted several issues about the user-friendliness or should I say non-user friendliness of the UI (User Interface). Lack of error-checking, ambiguous language and above all, no editing post-submission. The servers seem slow too. After a person enters his voucher number and submits, there is a long wait for dawn to come. Two hours is minimum that was reported so far. The sole aim of Computerization was meant to make life easy. But this has caused people a lot of loss, financially and emotionally. People had to purchase new forms only because some had not put their father’s name, some had not entered their SSC marks. Thankfully, the issue has been taken up seriously by the IIM administration and a solution is expected soon.

But what has caused all this? Its’ because either the TESTERS didn’t do their job well or the company which made the UI didn’t think rigorous testing was required. Enlightenment strikes again. My job, my work was after all not something tending to null. It meant something! In fact more than that. Put in the ‘Pursuit of Happyness’ style, “This part of my life, this part here, is called Acknowledging”.

Yes! Testers play a major role in the product’s life cycle. A good tester is one who is not only good technically, but also the one who has a good insight. Testing the traditional way is expected but ad-hoc testing is the one that gives value-add. There are several testing tools now available in the market. But again, they are clichéd. The thoughts that pop while observing the product are the keys to actual testing. They are the ones, if worked on them, which make the product better in a true sense.

If testing is treated as a part of daily chores, a sense of donkey-work is bound to creep in. A good tester is definitely, the one who understands the product. Proactively learns about its aspects. Finds on the search engines about similar products and issues faced. To put it in simple words, a tester has to be, necessarily, a good researcher too.

From here on, we could easily conclude that testers are as important as the developers as long as they understand their role, value and their responsibility well. The tester’s road is, no doubt tough, but its’ worth the drive.